(4.7 / 5)14+ Ratings

ElectroCity Reviews

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Overall Rating

4.7

14 Reviews

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About ElectroCity

ElectroCity.ie is the online presence of ElectroCity, one of the largest independent electrical retailers in Ireland. Established in 1993, ElectroCity operates physical stores in Kilkenny, Carlow, and Waterford. The company is known for its quality products and excellent customer service, employing over 50 people across the southeast region. ElectroCity offers a range of products including electronics and appliances.

ElectroCity Pros & Cons

Pros of electrocity.ie

Fast Delivery: Orders typically arrive within 24 hours to 5 days, with a high on-time delivery rate of over 93%.
Quality Products: ElectroCity prides itself on the quality of products sold.
Excellent Service: Customers often report excellent service, with queries resolved quickly, usually under an hour.
Good Value: Offers good value for money according to customer reviews.
Legitimate Business: Considered a legitimate and safe website with a good trust score.

Cons of electrocity.ie

Occasional Errors: There have been instances where the wrong item was delivered, though this was attributed to the manufacturer's fault.
Limited Physical Locations: While it has multiple physical stores, they are all located in the south-east of Ireland, which might limit accessibility for customers in other regions.

ElectroCity Customer Reviews (14)

Juliane Scherer

Verified Buyer

Mar 24, 2025

Daniel Gentry

Verified Buyer

Mar 24, 2025

Emily Evans

Verified Buyer

Mar 24, 2025

Charlotte Ward

Verified Buyer

Mar 23, 2025

Matthew Allan

Verified Buyer

Mar 23, 2025

Tahlia Harriman

Verified Buyer

Mar 23, 2025

Vanessa Boehm

Verified Buyer

Mar 22, 2025

Jimmy Garzon

Verified Buyer

Mar 22, 2025

Gabrielle Marian

Verified Buyer

Mar 21, 2025

Stefanie Krüger

Verified Buyer

Mar 21, 2025

ElectroCity Customer’s Q&A

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ElectroCity Features and Benefits

Key Features of Electrocity.ie

AI-Powered Product Summaries: Electrocity uses an "At a Glance" feature, which provides quick summaries of products based on customer feedback and product details.
E-commerce Platform: The website is built on Shopify, offering a user-friendly interface for customers to browse and purchase products online.
Payment Options: Integration with Flexi-Fi allows customers to purchase products using finance options.
Marketing Strategies: The site employs FOMO tactics, including limited discounts and flash sales to encourage purchases.
Mobile Responsiveness: The website is designed to be mobile-friendly, ensuring a smooth user experience across different devices.

Benefits

Increased Online Sales: The new website design and features have led to an increase in online sales.
Lower Cart Abandonment: Strategies like abandoned cart recovery emails help reduce cart abandonment rates.
Enhanced Customer Experience: The integration of in-store and online services provides a seamless experience for customers.
Store Expansion: Electrocity has expanded its physical store space, enhancing the retail experience with a larger product range.

ElectroCity Pricing

ElectroCity.ie's pricing for delivery varies based on the size of the items. Here are some key points:

Small Items: These include products like laptops, tablets, microwaves, and vacuum cleaners. The delivery charge for small items is €6.99.
Large Items: Examples include cookers, refrigerators, and washing machines. The delivery charge for these items is not specified in the general information but can be found on each product page.
XL Items: This category includes range cookers, TVs over 70", and American fridge freezers. The delivery charge for XL items is €49.99.

ElectroCity FAQs

ElectroCity Alternatives

Here are the top alternatives to Electrocity.ie:

Euronics.ie - Offers a wide range of electronics and home appliances with competitive pricing.
Powercity.ie - Provides high-quality electrical appliances and consumer electronics.
Did.ie - Known for home appliances and technology products.
Currys.ie - Features a massive range of TVs, washing machines, laptops, and more.
HarveyNorman.ie - Offers a big selection of computers, electrical items, and furniture.
Expert.ie - Specializes in home and tech essentials with quick delivery.
BuyitDirect.ie - Offers a large range of home appliances and laptops.
Soundstore.ie - Focuses on high-quality sound systems and audio accessories.
LaptopsDirect.ie - Specializes in laptops and related technology products.
Joyces.ie - Offers a variety of household essentials and groceries.